postheadericon CD DVD Drive disappeared ( error code in device manager ) Windows XP VISTA


This is a fix for users that have lost their CD/DVD drive in My computer or windows explorer. For more advanced users that have noticed a Code 10 or Code 41 in there device manager under CD-rom drives. This is an easy fix that almost every time resolves the problem.

NOTICE: This fix only works when you have a Code 10 or Code 41 on the CD/DVD drive in device manager


To resolve this behavior, follow these steps:

1.Start Registry Editor (Regedt32.exe).

This can be done by opening the start menu and left clicking RUN, another option is pressing the windows logo key on the keyboard

together with the R key, in the box you type regedit and click OK ( or enter on your keyboard )

Opening RUN

2. Find the right key in the registry.

Locate the UpperFilters value under the following key in the registry:

HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Control > Class > {4D36E965-E325-11CE-BFC1-08002BE10318}

When you see the UpperFilters key left click it and press delete, you will be asked for a confirmation, just click YES

Now do the exact same but with the Lowerfilters.

Lower & Upperfilters regestry

3. Reboot the computer

Now restart your computer and you should have a working CD/DVD drive once more !


Some CD/DVD writing software change the filters in the registry to there own, this can sometimes cause problems.

By deleting these value's windows puts them back on default after a reboot.

Last Updated (Monday, 04 August 2008 10:08)

Comments (2)
1 Thursday, 10 July 2008 11:55
Code 41 fix
2 Wednesday, 07 January 2009 23:52
a big thank you to dbITs. the solution worked a treat.

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